FAQ

Shipping

Where do you ship from? We ship from Singapore. Delivery times and rates depend on your location — these are shown at checkout.

Orders

Can I change or cancel my order? Reach out to us as soon as possible after ordering and we'll do our best to help before it ships.

Do you offer gift wrapping? Not yet, but our products are designed to be gift-ready right out of the box.

Products

Are your toys safe for young children? Each product listing includes a recommended age range and any safety notes (such as battery use or supervision guidance). Please check the listing before purchasing.

What if an item arrives damaged or faulty? Contact us with your order number and a photo of the issue, and we'll sort it out.

Still have a question?

Get in touch and we'll get back to you as soon as we can.